This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird will save my smtp password for a while and then it gets deleted.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by leolark

leolark
leolark
more options

Thunderbird saves my passwords and I can see them by going to tools>options>security>saved passwords. But after a while, the smtp password is deleted and I have to enter my password to send. And it will work for a while, but then it gets deleted.

I have no problems with receiving.

Thunderbird saves my passwords and I can see them by going to tools>options>security>saved passwords. But after a while, the smtp password is deleted and I have to enter my password to send. And it will work for a while, but then it gets deleted. I have no problems with receiving.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

it gets deleted when it's use fails. Usually this is because an anti virus is scanning outgoing mail and doing a particularly bad job of it.

leolark
leolark Question owner
more options

I have a friend who has the same security software --- System Mechanic Professional --- and he does not have this problem. Could there be another issue? Thanks.

leolark
leolark Question owner
more options

I already wrote this but I don't know if it was the right place to put it so below is where it is again.

I have a friend who has the same security software --- System Mechanic Professional --- and he does not have this problem. Could there be another issue? Thanks.