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TB will not get emails from frontier.com everything ok on their end.

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

ditzzylady
ditzzylady
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keeps timing out when trying to connect to frontier.com, frontier support says everything looks correct for connections, they said to ask you.

keeps timing out when trying to connect to frontier.com, frontier support says everything looks correct for connections, they said to ask you.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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What is the exact error message?

Can you send messages via Frontier?

Did you go through the troubleshooting steps at https://support.mozilla.org/kb/cannot-receive-messages ?

sfhowes
sfhowes
  • Top 10 Contributor
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If you have the correct settings (incoming POP server pop3.frontier.com on port 995, SSL/TLS, normal password authentication, User name = full email address), it could be that you haven't entered an app-specific password for the 'normal password'.

https://frontier.com/helpcenter/categories/internet/email/email-security-upgrade