Thunderbird 60.2.1 in Windows 7 crashes @ CWaveQueue::AddToTail. Refuses to play some wav files as new mail sound alerts?
Thunderbird crashes and refuses to play some wav files as new mail alerts.
Modified by Wayne Mery
Chosen solution
The audio file attached to the bug report, Hawaii 50 2010.wav, is 16-bit, 2-channel, 44.1kHz, a standard stereo wav, but it must be the size (5.06MB) that crashes TB on my setup when it is selected as a notification sound. When the wav is compressed to an mp3 file, and then the mp3 is converted to a wav file with a RIFF-WAV header, resulting in Hawaii 50 2010.wav 443KB, it works fine in TB. This is a standard method for using much-smaller mp3 files in applications that require wav files.
One (Windows) tool for doing this is CDex; the ad-free, portable version 1.77 is available here.
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The problem is that TB 60.2.1 will not accept large WAV files over 2 mb for New Mail Sounds. The fix involves downloading and installing Freemake Audio Converter. Convert the large WAV file to MP3 and add to windows/media (W7). Select WAV at the bottom. Select Preset, Mobil Quality, 8 bit, and convert. Copy and place file in windows/media. You can now select it in TB and it works!
File Blender is also a solution to convert files for free