This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefix after v63.0.3 won't allow citi-card virtual account numbers to function. WHY???

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by WestEnd

more options

Running Firefox 64bit version. So far, any Firefox after v63.0.3 won't allow Citi-Bank citi card virtual account numbers to function. Virt. acct #s uses Flash. I have flash enabled, but the virtual account number screen starts to build then just stops with no error message. I can then uninstall the newer version of Firefox and reinstall v63.0.3 and everything works just fine. Have not tried using the 32bit version of Firefox, but am considering switching to see if it works. For safety reasons, I prefer to use virtual (one-time) credit card numbers.

Running Firefox 64bit version. So far, any Firefox after v63.0.3 won't allow Citi-Bank citi card virtual account numbers to function. Virt. acct #s uses Flash. I have flash enabled, but the virtual account number screen starts to build then just stops with no error message. I can then uninstall the newer version of Firefox and reinstall v63.0.3 and everything works just fine. Have not tried using the 32bit version of Firefox, but am considering switching to see if it works. For safety reasons, I prefer to use virtual (one-time) credit card numbers.

All Replies (1)

more options

Unless you update to the latest 65, help for older versions won't happen as it is outdated. Also did you uninstall flash and reinstall