This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to permanently get rid of Bing.

  • 3 replies
  • 3 have this problem
  • 25 views
  • Last reply by FredMcD

more options

Bing is popping up on my home screen whenever I want to search. And then it stays there. Bing also steals my search when I use Goggle. The only search engine showing under Customize is Google. It's google I want. I have followed Bing's instructions for removal as well as a couple I have found here by poring through Options, Customize, Extensions and Add-ons, and Help, as part of several found instructions. I am running Firefox Quantum Mozilla under Windows 10 with Google as my search.

And I cannot find nor get rid of Bing.

Bing is popping up on my home screen whenever I want to search. And then it stays there. Bing also steals my search when I use Goggle. The only search engine showing under Customize is Google. It's google I want. I have followed Bing's instructions for removal as well as a couple I have found here by poring through Options, Customize, Extensions and Add-ons, and Help, as part of several found instructions. I am running Firefox Quantum Mozilla under Windows 10 with Google as my search. And I cannot find nor get rid of Bing.

All Replies (3)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

None of those extensions are installed. Clearing cache doesn't help. I removed Bing from the search engine list. Nothing helps. I HATE BING and I never did want it.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.