This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot install adobe flash

  • 2 replies
  • 2 have this problem
  • 13 views
  • Last reply by greg

more options

I am running with ubuntu 18.04 I have adobe flash installed on my system but not in firefox I have downloaded adobe flash (flash_player_npapi_linux.x86_64.tar.gz) got the .so file and the usr folder and followed the directions in the readme.txt no cigar

The firefox I am using is the snap version. I have installed flash on another machine with no problem but this one is pesky. I think that my plugins directory is at (as per application basics):

/home/greg/snap/firefox/common/.mozilla/firefox/2y2h61fv.default-1536533617725

There was another profile and I tucked a copy in there too - just to make sure)

There was 1 other plugin - in firefox and I found its file here so I just added the flash .so file there.

I also did the sudo cp -r usr/* /usr after first moving to the directory where the usr folder was

As far as I can tell I have no other flash players in my system

Thoughts?

Thank you.........

I am running with ubuntu 18.04 I have adobe flash installed on my system but not in firefox I have downloaded adobe flash (flash_player_npapi_linux.x86_64.tar.gz) got the .so file and the usr folder and followed the directions in the readme.txt no cigar The firefox I am using is the snap version. I have installed flash on another machine with no problem but this one is pesky. I think that my plugins directory is at (as per application basics): /home/greg/snap/firefox/common/.mozilla/firefox/2y2h61fv.default-1536533617725 There was another profile and I tucked a copy in there too - just to make sure) There was 1 other plugin - in firefox and I found its file here so I just added the flash .so file there. I also did the sudo cp -r usr/* /usr after first moving to the directory where the usr folder was As far as I can tell I have no other flash players in my system Thoughts? Thank you.........

All Replies (2)

more options

https://developer.mozilla.org/en-US/docs/Plugins/Guide/Plug-in_Basics#How_Gecko_Finds_Plug-ins

Normally I put the libflashplayer.so extracted from flash_player_npapi_linux.x86_64.tar.gz from https://get.adobe.com/flashplayer/otherversions/ in created plugins folder at ~/.mozilla/plugins

If Firefox was running when you installed Flash then you can use about:plugins to scan for it and show what version you have and where it is located on system.

Modified by James

more options

Thanks for the reply.

about:plugins got: OpenH264 Video Codec provided by Cisco Systems, Inc. and its installed exactly where I thought

I also forgot. I do have adobe flash installed in my system for some reason but that doesn't help with firefox