This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird crash after some seconds @ patched_BaseThreadInitThunk

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

more options

Hi, i have a problem with Thunderbird 60.5.1, it crashes after some seconds, about 10 seconds after starting. I've disabled hw acceleration, anti virus/spyware, add ons but still crashing. It works in safe mode.

bp-98b3151e-ba21-4497-b343-38b230190222

Thank you

Hi, i have a problem with Thunderbird 60.5.1, it crashes after some seconds, about 10 seconds after starting. I've disabled hw acceleration, anti virus/spyware, add ons but still crashing. It works in safe mode. bp-98b3151e-ba21-4497-b343-38b230190222 Thank you

Modified by Wayne Mery

All Replies (1)

more options

I notice you have Athena Smartcard software, so the suggestions provided in the bug report may offer some useful advice.

Do you mean it works in Windows safe mode or TB safe mode?