This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I burn a CD when the "burn" function remains faded out?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by goldfayl

goldfayl
goldfayl
more options

When I load a blank CD, it does not show on the desktop. Hence there is nothing to which I can drag-and-drop a file that contains music which I want to burn to the blank disk. Once or twice I have found a menu that contains the option "burn", but it is faded out and therefore inaccessible. To eject the blank disk, I have to restart the computer.

When I load a blank CD, it does not show on the desktop. Hence there is nothing to which I can drag-and-drop a file that contains music which I want to burn to the blank disk. Once or twice I have found a menu that contains the option "burn", but it is faded out and therefore inaccessible. To eject the blank disk, I have to restart the computer.

All Replies (2)

user01229325
user01229325
more options

Not sure this has anything to do with Thunderbird email client software.

goldfayl
goldfayl Question owner
more options

You are right, of course! My apologies...