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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

ShobanaM
ShobanaM
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When i try to use glance Panaroma my firefox is getting crashed after 10 to 15 secs. I tried reinstalling, but it didnt work.

When i try to use glance Panaroma my firefox is getting crashed after 10 to 15 secs. I tried reinstalling, but it didnt work.

All Replies (1)

FredMcD
FredMcD
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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support