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Firefox repeatedly crashes. Tabs also crash and have to be refreshed and then crash again. It's unusable.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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Crash Reports:

Report ID Date Crashed 52EDEE09-CCF7-430E-AF44-BADF3740E593 3/27/19, 3:37 AM 7987D401-EE9E-4605-8927-B45A7168DF3B 3/27/19, 3:34 AM 2AFC36D2-D4AD-4EF9-8454-DD25E0E2439C 3/27/19, 3:27 AM 3C960788-D01D-44BF-9A9A-52575B039CB5 3/27/19, 3:26 AM C75CB2F1-09D7-4FCC-B195-EE9450C43B87 3/27/19, 3:26 AM 0781127B-DB38-404D-9CB5-4EB898AFB64A 3/27/19, 3:26 AM 9730572A-D77E-4A9C-B852-339698CFCECB 3/27/19, 3:25 AM C823259D-C623-4EE1-9FAC-086FBEB3E8A8 3/27/19, 3:23 AM 39BBF256-505E-4DE0-8465-4E778D70A3E2 3/27/19, 3:22 AM 5B61432D-3560-47DD-8D8D-C2206FA0510E 3/27/19, 3:21 AM 6E6089EF-2583-40D8-85D9-BC8779E29A25 3/27/19, 3:01 AM 6B8C95D9-50A2-4CD3-BF94-0FE2E6BF1C7D 3/26/19, 9:35 PM AB091DFD-366E-4387-A1D9-7307AFAF97E4 3/26/19, 8:20 PM FFCBE998-822F-4FED-B350-2751222580FF 3/26/19, 5:57 PM D97D45FA-81B9-4AED-AFA2-3BF71D1F9BE0 3/21/19, 9:48 AM 3C4B22E9-C626-4C36-BE9E-7AEB3326C2DF 3/21/19, 12:50 AM EE309A21-9616-424B-B652-B88B96C5F494 3/21/19, 12:21 AM

Crash Reports: Report ID Date Crashed 52EDEE09-CCF7-430E-AF44-BADF3740E593 3/27/19, 3:37 AM 7987D401-EE9E-4605-8927-B45A7168DF3B 3/27/19, 3:34 AM 2AFC36D2-D4AD-4EF9-8454-DD25E0E2439C 3/27/19, 3:27 AM 3C960788-D01D-44BF-9A9A-52575B039CB5 3/27/19, 3:26 AM C75CB2F1-09D7-4FCC-B195-EE9450C43B87 3/27/19, 3:26 AM 0781127B-DB38-404D-9CB5-4EB898AFB64A 3/27/19, 3:26 AM 9730572A-D77E-4A9C-B852-339698CFCECB 3/27/19, 3:25 AM C823259D-C623-4EE1-9FAC-086FBEB3E8A8 3/27/19, 3:23 AM 39BBF256-505E-4DE0-8465-4E778D70A3E2 3/27/19, 3:22 AM 5B61432D-3560-47DD-8D8D-C2206FA0510E 3/27/19, 3:21 AM 6E6089EF-2583-40D8-85D9-BC8779E29A25 3/27/19, 3:01 AM 6B8C95D9-50A2-4CD3-BF94-0FE2E6BF1C7D 3/26/19, 9:35 PM AB091DFD-366E-4387-A1D9-7307AFAF97E4 3/26/19, 8:20 PM FFCBE998-822F-4FED-B350-2751222580FF 3/26/19, 5:57 PM D97D45FA-81B9-4AED-AFA2-3BF71D1F9BE0 3/21/19, 9:48 AM 3C4B22E9-C626-4C36-BE9E-7AEB3326C2DF 3/21/19, 12:50 AM EE309A21-9616-424B-B652-B88B96C5F494 3/21/19, 12:21 AM

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Those crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support