This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to manually select standard view in gmail each time I open in Firefox

  • 3 replies
  • 1 has this problem
  • 36 views
  • Last reply by ALLST

more options

In the past, when opening gmail in Firefox it would automatically load in standard view. I now have to manually select standard view each time I go into gmail. I have tried countless ways to remedy this and nothing is working.

In the past, when opening gmail in Firefox it would automatically load in standard view. I now have to manually select standard view each time I go into gmail. I have tried countless ways to remedy this and nothing is working.

Chosen solution

There are two places this could be set:

(A) A cookie (B) Your Google account

Since it happens when you log in, it doesn't sound like this setting is stored in your Google account. So by process of elimination, I would suspect that the cookie Google sets to store your browser-specific settings is getting cleared between Gmail logins.

Does this occur if you log out and immediately log back in without closing Firefox, or only when you exit Firefox and start it up again, or only when you shut down Windows and start it up again?

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

There are two places this could be set:

(A) A cookie (B) Your Google account

Since it happens when you log in, it doesn't sound like this setting is stored in your Google account. So by process of elimination, I would suspect that the cookie Google sets to store your browser-specific settings is getting cleared between Gmail logins.

Does this occur if you log out and immediately log back in without closing Firefox, or only when you exit Firefox and start it up again, or only when you shut down Windows and start it up again?

more options

It does it all the time, regardless of whether or not I log out.

more options

I found a combination of errors in settings both in cookies and in the Google account itself. Thanks for the help!!