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ymail and accented characters become ??

  • 9 replies
  • 1 has this problem
  • 4 views
  • Last reply by hnz787

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Accented character problems often crop up and my accented characters appear as question marks (two question marks for each accented character).

This only happens however when sending emails using Thunderbird and via my Ymail account.

But despite concentrating on the settings in Thunderbird for this account (Unicode UFT-8) and then trying various solutions like "send as text v send as html", nothing seems to work

Can anyone help please?

Thanks

Accented character problems often crop up and my accented characters appear as question marks (two question marks for each accented character). This only happens however when sending emails using Thunderbird and via my Ymail account. But despite concentrating on the settings in Thunderbird for this account (Unicode UFT-8) and then trying various solutions like "send as text v send as html", nothing seems to work Can anyone help please? Thanks

Chosen solution

Hello SafeTex,

Would you try this please :

Go to the Configuration Editor (Tools, Options, Advanced, General, Config Editor). Scroll down to mail.strictly_mime Click on it and change it from "false" to true.

That should do the trick ......

Read this answer in context 👍 2

All Replies (9)

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Chosen Solution

Hello SafeTex,

Would you try this please :

Go to the Configuration Editor (Tools, Options, Advanced, General, Config Editor). Scroll down to mail.strictly_mime Click on it and change it from "false" to true.

That should do the trick ......

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Hello McCoy

Well that seems to have done the trick and I can't see any negative side effects either in the other accounts.

Thanks a million

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SafeTex said

Thanks a million

My pleasure - have a great weekend  !

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I have the same problem as Safetex and followed the suggested solution without success. Should the solution cause accented characters in an email already received to be displayed correctly or only in future emails? I've received emails with accented characters from the same sender before without a problem. What would cause this problem to occur now?

Thanks for your help!

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Hello westief,

The value of mail.strictly_mime = "true" will only take effect once it's changed from "false" - it does not work retroactively, if that's what you're asking ...... (?)

I can't come up with a better answer, if the solution that works for the OP of this thread doesn't work for you (so sorry ....).

Maybe you could start a new thread and post a new question - that way others will look at it and just might come up with the perfect solution for you (fingers crossed ..... ).

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Hello all Westief says he has the same problem but he is receiving these emails while I was producing them. Surely McCoy's fix has to be applied to the sender's version of Thunderbird? I mean, instead of using Thunderbird, go onto your email server directly (gmail, yahoo etc.) and I bet the problem is already there before you receive the emails via Thunderbird. Regards SafeTex

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Thank you for coming to the rescue, SafeTex  !

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McCoy said

Hello westief, The value of mail.strictly_mime = "true" will only take effect once it's changed from "false" - it does not work retroactively, if that's what you're asking ...... (?) I can't come up with a better answer, if the solution that works for the OP of this thread doesn't work for you (so sorry ....). Maybe you could start a new thread and post a new question - that way others will look at it and just might come up with the perfect solution for you (fingers crossed ..... ).
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I have the same problem, changed the value from false to true, still not showing up. The ending of word with " 's " is barely readable and changed completely. I didn't have this problem before, just in the last month or so. Please find a fix, so hard to read sometimes. Here are some samples

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