This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I submitted feedback through Firefox with personal information

DrSassyC
DrSassyC
more options

I went to submit feedback regarding a bug (I know, dumb) via Menu>Help>Submit Feedback, I typed my feedback and didn't realize until AFTER I clicked submit that there was a disclaimer that this feedback would be public and therefore I shouldn't include personal information. Well, I included an email address. How can I get in touch with someone at Mozilla about deleting this feedback as it contains personal information? Thanks.

I went to submit feedback regarding a bug (I know, dumb) via Menu>Help>Submit Feedback, I typed my feedback and didn't realize until AFTER I clicked submit that there was a disclaimer that this feedback would be public and therefore I shouldn't include personal information. Well, I included an email address. How can I get in touch with someone at Mozilla about deleting this feedback as it contains personal information? Thanks.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi DrSassyC, I think the information is restricted from public view because the data is gathered through the SurveyGizmo service, and is no longer automatically published on a Mozilla site. There might be someone with a login who could clean up a submission, but it's beyond the scope of this forum and I haven't found a contact in my brief searching. Hopefully someone else will be able to come up with something.