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How do I sync as it tells me to sign in?

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  • 1 has this problem
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  • Last reply by Paul

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I go to put my email address in and password and I am told it is incorrect. I click on forgot password and when I create a new password and try again it says my password is incorrect. I have done this multiple times. I don't know what else to do.

I go to put my email address in and password and I am told it is incorrect. I click on forgot password and when I create a new password and try again it says my password is incorrect. I have done this multiple times. I don't know what else to do.

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Hi

Ard you trying to set up a new Firefox account or enter the credentials of an existing Firefix account?