This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I totally disable the junk mail filter. I don't want it. I clicked on it by accident and I can't manage to disable it.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I accidentally enabled the junk mail filter setting. I don't want it and refuse to use it.. There isn't a disable setting under the global menu. I've been using Thunderbird for about ten years and I really like it except for the junk mail setting. I unclicked the settings for each account but the filter is still active. Disabling the junk mail filter should be easy and simple but it's not. I find it annoying that the tools/options menu doesn't have disable setting. If something can be enabled in a program it should be able to be disabled. If I can't get rid of it I'll have to stop using Thunderbird. Mozilla has no right to insist that i filter my email for "junk". I think it's great for those who want it but I don't. So, how do I disable it?

I accidentally enabled the junk mail filter setting. I don't want it and refuse to use it.. There isn't a disable setting under the global menu. I've been using Thunderbird for about ten years and I really like it except for the junk mail setting. I unclicked the settings for each account but the filter is still active. Disabling the junk mail filter should be easy and simple but it's not. I find it annoying that the tools/options menu doesn't have disable setting. If something can be enabled in a program it should be able to be disabled. If I can't get rid of it I'll have to stop using Thunderbird. Mozilla has no right to insist that i filter my email for "junk". I think it's great for those who want it but I don't. So, how do I disable it?

All Replies (1)

more options

I don't have the Junk settings enabled for any accounts, but I still see Junk or Bulk Mail processing that is done at the mail provider's end. You can unsubscribe from these IMAP folders so you don't see them, but you may or may not be able to disable the filtering in the provider's webmail settings.