This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

selecting a bookmarked page gets redirected to a different but consistent page

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

Denny
Denny
more options

I have confirmed the URL in the Properties of the bookmarked page is correct, but when I select it a different page is displayed. I tried with several bookmarked pages and some are redirected to that same page. Not all bookmarks get redirected. If I go to the desired site and bookmark it and then select it, the correct page is displayed. Have my Bookmarks been hacked?

I have confirmed the URL in the Properties of the bookmarked page is correct, but when I select it a different page is displayed. I tried with several bookmarked pages and some are redirected to that same page. Not all bookmarks get redirected. If I go to the desired site and bookmark it and then select it, the correct page is displayed. Have my Bookmarks been hacked?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.