This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I retrieve home screen web page shortcuts that have been deleted when uninstalling-reinstalling Firefox Focus?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Paul

glenn
glenn
more options

I've always preferred adding web page shortcuts on the home screen in Android rather than using bookmarks when surfing. I recently had to uninstall and then reinstall Firefox Focus on my Asus Zenfone 3 Android device. And all web shortcuts have gone now! See I'm not an expert on Android OS. As a comparison, if you uninstall a browser in Windows OS, the urls on the desktop still remain, regardless of the default browser. Firefox Focus has apparently treated the shortcuts as its integral components and deleted them along during the uninstallation process. Now, my question is, is it possible to restore those web shortcuts? I'd appreciate some help, possibly without need for utilizing some paid software.

I've always preferred adding web page shortcuts on the home screen in Android rather than using bookmarks when surfing. I recently had to uninstall and then reinstall Firefox Focus on my Asus Zenfone 3 Android device. And all web shortcuts have gone now! See I'm not an expert on Android OS. As a comparison, if you uninstall a browser in Windows OS, the urls on the desktop still remain, regardless of the default browser. Firefox Focus has apparently treated the shortcuts as its integral components and deleted them along during the uninstallation process. Now, my question is, is it possible to restore those web shortcuts? I'd appreciate some help, possibly without need for utilizing some paid software.

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Glenn

I am sorry, but it is not possible to recover those shortcuts.

glenn
glenn Question owner
more options

Frankly I was not indeed hoping for an affirmative reply. Probably there could be some unorthodox solutions through rooting, but I don't think the shortcuts are worth the risks such methods would create. Thanks anyway, Seburo.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, sorry it is not better news but this issue that is more a characteristic of the Android platform than it is linked to Firefox Focus for Android.