This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos and Gifs getting glitched in Firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I been using Firefox over many years, but never came across this issue before.

Something videos and GIF are glitches and can't see anything until I reboot the system. So to watch any videos I'm using Edge now.

I have reinstalled the Firefox and even my AMD Graphics card diver and even checked with different setting is the graphics control panel.

Please fix this bug. Thank you.

I been using Firefox over many years, but never came across this issue before. Something videos and GIF are glitches and can't see anything until I reboot the system. So to watch any videos I'm using Edge now. I have reinstalled the Firefox and even my AMD Graphics card diver and even checked with different setting is the graphics control panel. Please fix this bug. Thank you.
Attached screenshots

All Replies (3)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Hello, FredMcD. As I said before the video glitches all of sudden. And need a restart to fix that.

So I tried the safe mode and play some videos it's working fine now. So I will reset the firefox if will update the result in couple days.

Thanks man <3

more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.