This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not able to send or receive emails between thunderbird & aol. Have used TB for year now not working.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

more options

When I would click on TB to receive or send mail it contentiously ask to provide password still if would repeat. I would go to AOL.com password worked fine. I removed account (TB) and set it up again according to instruction on TB Help manual and auto set up. Received message indicating user name or password was incorrect. Kept trying and final gave up call AOL two days of waiting for a call I sent a copy of the message (above). The individual indicated type of Security was incorrect (SSL/TLS and it should be SSL No way could I even get the SSL to pop us. I loved TB but AOL (I'll be nice) however TB is better. Help - Thanks. juniorjr1

When I would click on TB to receive or send mail it contentiously ask to provide password still if would repeat. I would go to AOL.com password worked fine. I removed account (TB) and set it up again according to instruction on TB Help manual and auto set up. Received message indicating user name or password was incorrect. Kept trying and final gave up call AOL two days of waiting for a call I sent a copy of the message (above). The individual indicated type of Security was incorrect (SSL/TLS and it should be SSL No way could I even get the SSL to pop us. I loved TB but AOL (I'll be nice) however TB is better. Help - Thanks. juniorjr1

Chosen solution

All Replies (1)

more options

Chosen Solution