This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In search engine opened a bad link.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Paul

more options

Several times over the past year. Everytime I did a search for the store "home depot" (HD) on my android phone. ( also happened on on my old phone too) and I click on the stores link it seems to hijack my whole firefox browser. Even the pages I have bookmarked. It takes over the page where is gets stuck in the stores (HD) page. And will not work no matter what I try. I then open a new page. Instead of a new normal page I get the locked home depot page again. It also does that if I go to a bookmarked page. The bookmarked page won't open or it pulls up the frozen store/home depot page again. No matter what I open I get home depot. The last 2+ times thsi happened I had to go a horrible pricess of getting rid if firefox and reinstalling. DOES THIS MEAN I GOT HACKED OR IS IT JUST A GLITCH OF SOME SORT?

Several times over the past year. Everytime I did a search for the store "home depot" (HD) on my android phone. ( also happened on on my old phone too) and I click on the stores link it seems to hijack my whole firefox browser. Even the pages I have bookmarked. It takes over the page where is gets stuck in the stores (HD) page. And will not work no matter what I try. I then open a new page. Instead of a new normal page I get the locked home depot page again. It also does that if I go to a bookmarked page. The bookmarked page won't open or it pulls up the frozen store/home depot page again. No matter what I open I get home depot. The last 2+ times thsi happened I had to go a horrible pricess of getting rid if firefox and reinstalling. DOES THIS MEAN I GOT HACKED OR IS IT JUST A GLITCH OF SOME SORT?

All Replies (1)

more options

Hi

So that I can try this here, please can you long press on the link that you are opening and copy it before pasting it into a reply to this thread?

The solution may be as simple as clearing your clearing your browsing history, but it would be good to see if there is anything more going on.