This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need help on Firefox Send. Recipiant always sees "Link Expired"

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by onlymine

pauldb2
pauldb2
more options

Sometimes sending a large file works, but mostly it doesn't. What would cause the recipient to see "Link Expired"? This occurs even when the file is sent with a 7 day expiration time, and one download. Any suggestions?

Sometimes sending a large file works, but mostly it doesn't. What would cause the recipient to see "Link Expired"? This occurs even when the file is sent with a 7 day expiration time, and one download. Any suggestions?

Chosen solution

Hi

Can I recommend trying setting it up two downloads? It may be the case that the recipient is not downloading the file on the first attempt.

Read this answer in context 👍 0

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

Hi

Can I recommend trying setting it up two downloads? It may be the case that the recipient is not downloading the file on the first attempt.

onlymine
onlymine
more options

Hi, that didn't work, and password, although correct, not responding, about to give up and have a serious look at Wordpress....

onlymine
onlymine
more options

Hi Seburo,

Sorry for the overdue reply. Finally succeeded with a transfer, took your advice and set for longer download time, but also knocked out the need for password, as that seemed to create problems too. Many thanks.