This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to eliminate Thunderbird new email notifications (audio and/or visual) on a Mac?

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by roy7

rlandres
rlandres
more options

I use Thunderbird on a 2019 vintage Mac. I want to eliminate Thunderbird's annoying new email notifications (both the pop-up windo and alert sound). I tried finding the info @ Mozilla support (where the instructions were to access the Thunderbird .WAV file) but I wasn't able to locate the file on my computer. Does anyone know how to eliminate the notification entirely OR if that's not possible, direct me to the location of Thunderbird's .WAV file on Macs so I could at least modify or eliminate the alert sound?

I use Thunderbird on a 2019 vintage Mac. I want to eliminate Thunderbird's annoying new email notifications (both the pop-up windo and alert sound). I tried finding the info @ Mozilla support (where the instructions were to access the Thunderbird .WAV file) but I wasn't able to locate the file on my computer. Does anyone know how to eliminate the notification entirely OR if that's not possible, direct me to the location of Thunderbird's .WAV file on Macs so I could at least modify or eliminate the alert sound?

Chosen solution

You can disable all notifications, visual or sound, in Preferences/General in TB, but you may have to also disable mail notifications in OS X system settings.

https://support.mozilla.org/en-US/questions/1164389

Read this answer in context 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

You can disable all notifications, visual or sound, in Preferences/General in TB, but you may have to also disable mail notifications in OS X system settings.

https://support.mozilla.org/en-US/questions/1164389

rlandres
rlandres Question owner
more options

On my Mac, the "Notifications" option in T-Bird Preferences was grayed out and so not accessible. However, I was able to access the notifications for all installed programs, including T-Bird, in the "Notifications" folder within the Apple System Preferences folder. Now my email arrivals no longer give me a headache. Thanks a bunch, sfhowes.

roy7
roy7
more options

Unfortunately, this does not seem to work for my system, which is Catalina OS and Thunderbird 68.4.2. I have "play sound for notifications" cleared in my notifications settings for Thunderbird in the OS.

Do I have to eliminate all notifications for this to stop?