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What the hell, Firefox?

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Okay, first off, I'm infuriated. I'm infuriated with the stupid obstacle course it took me to even GET here! From the chain of suggestive meaningless support threads to the baffling loading of Thunderbird to even get me a password reset because I forgot the password to yet the millionth damn account I had to make to do one simple thing! Thanks, Firefox, you're making me regret even bothering with you and I've been with you since Day 1! I've had problems with you about the performance of the browser, to now just clogging the internet with garbage like making accounts just to get support!

The main point that started my stress with Firefox, is how I couldn't clear Autofill. I don't want a laundry list of names that are outdated and not in use. I've done everything I thought of, like going to Privacy and Security settings and clearing out the data. I've had CCleaner, clean out the data thoroughly. I've rebooted Firefox a few times and the names are still there! I don't WANT them there!

What have you done?! Why do you feel the need to enforce an arbitrary necessity onto those who prefer to have the options available to them on whether or not to clear such data? Why do you feel the need to make this so trivial? Am I stuck with an autofill form that I can't clear?! Forcing me to have to see a long ass list of things that are outdated/not in use?

This is your idea of IMPROVEMENT? You've lost your touch, Mozilla!!

Okay, first off, I'm infuriated. I'm infuriated with the stupid obstacle course it took me to even GET here! From the chain of suggestive meaningless support threads to the baffling loading of Thunderbird to even get me a password reset because I forgot the password to yet the millionth damn account I had to make to do one simple thing! Thanks, Firefox, you're making me regret even bothering with you and I've been with you since Day 1! I've had problems with you about the performance of the browser, to now just clogging the internet with garbage like making accounts just to get support! The main point that started my stress with Firefox, is how I couldn't clear Autofill. I don't want a laundry list of names that are outdated and not in use. I've done everything I thought of, like going to Privacy and Security settings and clearing out the data. I've had CCleaner, clean out the data thoroughly. I've rebooted Firefox a few times and the names are still there! I don't WANT them there! What have you done?! Why do you feel the need to enforce an arbitrary necessity onto those who prefer to have the options available to them on whether or not to clear such data? Why do you feel the need to make this so trivial? Am I stuck with an autofill form that I can't clear?! Forcing me to have to see a long ass list of things that are outdated/not in use? This is your idea of IMPROVEMENT? You've lost your touch, Mozilla!!

Chosen solution

Sorry to hear that you're having some issues with Firefox.

To clear all of the autofill data (also called form data) that Firefox has changed, you can do this from the Firefox settings page. If you go to the Privacy & Security section and scroll to the History section. There you can click the Clear History... button.

This will give you the ability to adjust what gets deleted. In this case, you'll only be clearing the saved form data, so you need to uncheck all of the checkboxes except for Form & Search History. In the time range option, you can select data from a certain time period or everything.

Once you've set the time range that you want, you can press the Clear Now button. The data will get erased. Restarting Firefox shouldn't be required, but if the data is still there, I'd recommend giving that a try.

Alternatively, if you only want to delete specific saved form data, you can press the down arrow on your keyboard to view the list of items available for a specific field. Then, you can use the arrow keys to highlight the one you want to delete and press the Delete (Del) key on your keyboard to remove it from the list.

Hope this helps.

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All Replies (3)

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Chosen Solution

Sorry to hear that you're having some issues with Firefox.

To clear all of the autofill data (also called form data) that Firefox has changed, you can do this from the Firefox settings page. If you go to the Privacy & Security section and scroll to the History section. There you can click the Clear History... button.

This will give you the ability to adjust what gets deleted. In this case, you'll only be clearing the saved form data, so you need to uncheck all of the checkboxes except for Form & Search History. In the time range option, you can select data from a certain time period or everything.

Once you've set the time range that you want, you can press the Clear Now button. The data will get erased. Restarting Firefox shouldn't be required, but if the data is still there, I'd recommend giving that a try.

Alternatively, if you only want to delete specific saved form data, you can press the down arrow on your keyboard to view the list of items available for a specific field. Then, you can use the arrow keys to highlight the one you want to delete and press the Delete (Del) key on your keyboard to remove it from the list.

Hope this helps.

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Modified by soulifix

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Just wanted to double check that the problem is solved. Your original reply suggests otherwise, but you appear to have edited it.

Modified by Wesley Branton