Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Profile Switching on Android

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Paul

FruitSmax
FruitSmax
more options

Recently tried uninstalling and reinstalling Firefox on my Galaxy S10+ to attempt to fix a video playback issue without realizing that it would create a new profile on my account in the process. Is there any way I can transfer all of the other profile's settings or will I have to restart from scratch?

Recently tried uninstalling and reinstalling Firefox on my Galaxy S10+ to attempt to fix a video playback issue without realizing that it would create a new profile on my account in the process. Is there any way I can transfer all of the other profile's settings or will I have to restart from scratch?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Firefox for Android does not have profiles in the same way that Firefox on the desktop does.

If you have reset your device or uninstalled Firefox for Android, you will need to start from scratch, however if you have your bookmarks and other user data in a copy of Firefox on a desktop, you can use a Firefox Sync to copy the data across.