We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems with the MyNoise.net

dzhavidamirov
dzhavidamirov
more options

Sound is not working. Auto-play option is turned on ALL websites. Also I checked settings of concrete this webpage. Everything is allowed but there is no sound.

Sound is not working. Auto-play option is turned on ALL websites. Also I checked settings of concrete this webpage. Everything is allowed but there is no sound.
Attached screenshots

Chosen solution

Hi dzhavidamirov,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

If it doesn't worked, then feel free to ask in Reply Section. thanks for raising your question in Mozilla Support Forum.

Read this answer in context 👍 1

All Replies (5)

Democracy_Itself
Democracy_Itself
more options

Dear dzhavidamirov,

There might be a problem with your sound output device. Try cheeking if your audio device is working.

-SUMO Member

dzhavidamirov
dzhavidamirov Question owner
more options

Democracy_Itself said
Dear dzhavidamirov, There might be a problem with your sound output device. Try cheeking if your audio device is working. -SUMO Member

I checked it. Everything is working/ This website is working in other browsers but not in Mozilla

Shashank Shekhar
Shashank Shekhar
more options

Chosen Solution

Hi dzhavidamirov,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

If it doesn't worked, then feel free to ask in Reply Section. thanks for raising your question in Mozilla Support Forum.

dzhavidamirov
dzhavidamirov Question owner
more options

Shashank Shekhar said
Hi dzhavidamirov, Try opening firefox in Safe mode,
  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.
If it doesn't worked, then feel free to ask in Reply Section. thanks for raising your question in Mozilla Support Forum.

This helped! Thanks a lot man!

dzhavidamirov
dzhavidamirov Question owner
more options

Shashank Shekhar said
Hi dzhavidamirov, Try opening firefox in Safe mode,
  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.
If it doesn't worked, then feel free to ask in Reply Section. thanks for raising your question in Mozilla Support Forum.

But why is this website is working only in safe mode when all add-ons disabled? That means some extensions conflict with the site?

UPD: Yes. There was some conflict with the extension for VPN. I could not have imagined that there can be conflicts even in browser.

Modified by dzhavidamirov