This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I return to the previous password set up?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

more options

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link: https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column. I look forward to hearing from you. Thanks

All Replies (4)

more options

hello,

  • Open the Firefox web browser.
  • Load about:support.
  • Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
  • Close Firefox.
  • Check if you see a file called logins. json. ...
  • If you do, rename the file to logins. json to fix it.
  • Start Firefox.

for more information visit the link:

https://www.ghacks.net/2019/06/14/if-you-lost-all-passwords-in-firefox-read-this/

Thank you!

more options

Hello

Thank-you for the instructions.

However i cannot find "open folder." See attached.

I look forward to hearing from you.

Thanks

Ian

more options

The previous answer doesn't make sense. I wouldn't follow it at all, it you don't want to lose your passwords.

Modified by TyDraniu

more options

Hello dj1dci,

Please take a look this thread :

https://support.mozilla.org/en-US/questions/1271769