This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Profile is missing and Firefox profile cannot be loaded. It may be missing or inaccessible."

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by OBW47

more options

I've been trying for two days to correct a problem with Firefox. When I try to open the app on my iMac (10.15.6) I get a message telling me that my "Profile is missing and Firefox profile cannot be loaded. It may be missing or inaccessible."

I've made many attempts to fix this, including trying to download the Profile Manager app. I even called Apple support.

Is there a way that you can help me? I'm lost without my Firefox!!

Thank you!!!!

-- Jay Gorodetzer

I've been trying for two days to correct a problem with Firefox. When I try to open the app on my iMac (10.15.6) I get a message telling me that my "Profile is missing and Firefox profile cannot be loaded. It may be missing or inaccessible." I've made many attempts to fix this, including trying to download the Profile Manager app. I even called Apple support. Is there a way that you can help me? I'm lost without my Firefox!! Thank you!!!! -- Jay Gorodetzer

All Replies (1)

more options