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Lost bookmarks after update

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

hugo.scheer
hugo.scheer
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Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
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Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

hugo.scheer
hugo.scheer Question owner
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Thanks, I got them in the folder "Old firefox", had not realized the additional folder on my desktop. Hugo

FredMcD
FredMcD
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Glad to help. Safe Surfing.