This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Stopped receiving emails in Thunderbird 68.11.0

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

rebater
rebater
more options

I have successfully used Thunderbird for years on one of my desktops. Suddenly on 8/5/20 I stopped receiving emails on this machine. I can still send them. I added another email address from the same internet provider & I can receive emails to that address. The inbound POP Server that stopped working is: pop.att.yahoo.com. The inbound POP Server that worked for the new email address is: inbound.att.net. I receive the missing emails on my phone, so the email address is working. My initial question is, if I just change the inbound server in The Server Name field to inbound.att.net, will I risk losing my received emails &/or the actual account in Thunderbird? Is this riskless? Also, today for the 1st time I received this popup message: "the DELE command did not succeed. Error marking a message as deleted. Mail server pop.att.yahoo.com responded: too many requests." Is this related?

Thanks for any help

I have successfully used Thunderbird for years on one of my desktops. Suddenly on 8/5/20 I stopped receiving emails on this machine. I can still send them. I added another email address from the same internet provider & I can receive emails to that address. The inbound POP Server that stopped working is: pop.att.yahoo.com. The inbound POP Server that worked for the new email address is: inbound.att.net. I receive the missing emails on my phone, so the email address is working. My initial question is, if I just change the inbound server in The Server Name field to inbound.att.net, will I risk losing my received emails &/or the actual account in Thunderbird? Is this riskless? Also, today for the 1st time I received this popup message: "the DELE command did not succeed. Error marking a message as deleted. Mail server pop.att.yahoo.com responded: too many requests." Is this related? Thanks for any help

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The correct server for all ATT account is inbound.att.net and has been for a number of years, so I suggest you correct that and it will probably work. That is if you have one of those special passwords from the ATT web site to use in Thunderbird.