We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

saving passwords

nickvatterott
nickvatterott
more options

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

All Replies (1)

Wesley Branton
Wesley Branton
more options

I've found that there are some websites where Firefox has issues saving the password. I believe it's something to do with how the website handles the logins and passwords.

You may have to try manually adding the login and password into Firefox Lockwise. See Add a login with the Firefox Password Manager.

That should stop the save dialog from appearing and it should make the saved login information appear when you want to log in.

Hope this helps.