This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps crashing

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

boondockman16
boondockman16
more options

My firefox keeps crashing on startup I've and i have no idea what's causing it. I've tried starting it safe but its a crapshoot if it crashes or not.

Crash ID: bp-6ae55a00-2457-4e87-853c-84d210200903

My firefox keeps crashing on startup I've and i have no idea what's causing it. I've tried starting it safe but its a crapshoot if it crashes or not. Crash ID: bp-6ae55a00-2457-4e87-853c-84d210200903

Modified by boondockman16

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is a weird OOM (out of memory) crash.

  • Bug 1431042 - Crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::jit::TryAttachCallStub

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

You can try to set javascript.options.baselinejit = false on the about:config page to see if this has effect.

boondockman16
boondockman16 Question owner
more options

cor-el said
This is a weird OOM (out of memory) crash.
  • Bug 1431042 - Crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::jit::TryAttachCallStub
(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

You can try to set javascript.options.baselinejit = false on the about:config page to see if this has effect.

Tried that still getting crashes and hangups

FredMcD
FredMcD
more options

The crash report flagged these programs;

mbae64.dll = Malwarebytes Anti-Exploit

Update Malwarebytes. If the problem continues, disable it.