This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

we’ve locked your account to protect your Firefox data.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Steve

Steve
Steve
more options

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block firefox, I can't reset my password it says the email is returned. I can't reset the password I can't delete the account who can I contact?

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block firefox, I can't reset my password it says the email is returned. I can't reset the password I can't delete the account who can I contact?

All Replies (1)

Steve
Steve Question owner
more options

There is no user named 'svxxxxx@gmail.com'. Either you mis-typed the name or that user has not yet registered for a Bugzilla account ???