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Cannot log in to Charles Schwab Account

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by jessieg2

jessieg2
jessieg2
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The problem began on Sunday December 6, 2020. I could no longer log in to my Charles Schwab Account with Firefox. On December 7, 2020 I called Schwab and suspected it was a problem with the Firefox browser. They had me log in using Chrome, which worked fine. Schwab said they would contact Firefox and let them know of the problem. I decided to also let you know of the problem. As of this morning, December 8, 2020 the problem still exists. Hopefully you can resolve it soon. Thank you.

The problem began on Sunday December 6, 2020. I could no longer log in to my Charles Schwab Account with Firefox. On December 7, 2020 I called Schwab and suspected it was a problem with the Firefox browser. They had me log in using Chrome, which worked fine. Schwab said they would contact Firefox and let them know of the problem. I decided to also let you know of the problem. As of this morning, December 8, 2020 the problem still exists. Hopefully you can resolve it soon. Thank you.

Chosen solution

Can you provide screenshots of the error? Please block all personal data from showing, but it will have in troubleshooting the issue.

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All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

Can you provide screenshots of the error? Please block all personal data from showing, but it will have in troubleshooting the issue.

jessieg2
jessieg2 Question owner
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I just checked the log in at Schwab using Firefox after receiving the email from jonzn4SUSE and it now works. Thanks for fixing it so quickly.