This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My add-ons tab is not working

Amgd Wafik
Amgd Wafik
more options

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description.

Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description. Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Chosen solution

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.

Read this answer in context 👍 0

All Replies (3)

Amgd Wafik
Amgd Wafik Question owner
more options

Please can any one help here i can Google on my Firefox or edit my extensions that way

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.