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Why No Message Count in Folders?

  • 9 replies
  • 3 have this problem
  • 27 views
  • Last reply by TRON_LIVES

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I *very* reluctantly switched to the latest version of Thunderbird (78.1.0) and lost the functionality of Colored Folders, which was vital to me (the color outline is virtually useless), along with the ability to know how many messages were in each folder. Has that capability *really* been removed? Why? And why is each new version worse than before? Every iteration removes something I need & adds nothing I want. As a software developer myself, I really don't get that.

I sort my email according to when I need to do something, and without knowing whether there are tasks in each folder, I have to keep checking to see if I've finished everything. This version is really a disappointment, and I'll have to go back to the awful GMail interface until it gets fixed.

I *very* reluctantly switched to the latest version of Thunderbird (78.1.0) and lost the functionality of Colored Folders, which was vital to me (the color outline is virtually useless), along with the ability to know how many messages were in each folder. ''' Has that capability *really* been removed?''' Why? And why is each new version worse than before? Every iteration removes something I need & adds nothing I want. As a software developer myself, I really don't get that. I sort my email according to when I need to do something, and without knowing whether there are tasks in each folder, I have to keep checking to see if I've finished everything. This version is really a disappointment, and I'll have to go back to the awful GMail interface until it gets fixed.

Chosen solution

It's under the View menu on the Menu Bar (press Alt if it's hidden), or under Customize on the AppMenu (your picture).

Read this answer in context 👍 3

All Replies (9)

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View/Layout/Folder Pane Columns to enable Size, Total and Unread counts. Unread and Total are also shown in the Status Bar.

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There is no Layout option in the View tab.

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Chosen Solution

It's under the View menu on the Menu Bar (press Alt if it's hidden), or under Customize on the AppMenu (your picture).

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Oh, thank you, thank you, thank you!

Now if you can just tell me where a Colored Folders-type add-on is, I'll be set :)

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There are a few posts on this forum that explain how to replace the default icons or color the outline automatically, with userChrome.css, but I'm not aware of a method that replicates the features of the Colored Folders add-on.

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sfhowes said

It's under the View menu on the Menu Bar (press Alt if it's hidden), or under Customize on the AppMenu (your picture).

Could you provide a picture.. I'm not following where it is. Thank you!

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fusionx8 said

sfhowes said

It's under the View menu on the Menu Bar (press Alt if it's hidden), or under Customize on the AppMenu (your picture).

Could you provide a picture.. I'm not following where it is. Thank you!

NVM I found it, thank you.

Click on the 3 Lines on upper right > CUSTOMIZE > LAYOUT > FOLDER PANE COLUMNS | Next under your email folders RIGHT CLICK on NAME > select TOTAL.

Modified by fusionx8

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Thanks Fusionx8, your solution fixed my problem also.

fusionx8 said: Click on the 3 Lines on upper right > CUSTOMIZE > LAYOUT > FOLDER PANE COLUMNS | Next under your email folders RIGHT CLICK on NAME > select TOTAL.


Modified January 5, 2021 at 7:50:53 AM PST by fusionx8

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Question: Is this supposed to stay in effect after you close Thunderbird and open again? Seems that this setting, as well as others, are not being saved when I close TB. Running on a Mac Mini 2018, 10.15. TB version is the latest: 78.8.1 (64-bit). I only have two add-ons active and they are for Google Calendar syncing.

Appreciate the replies that included the image to where this was located! I kept looking in the actual menu bar for View. Never noticed the little, and I mean LITTLE, icon at the top of the folders list!

EDIT: If you are having a problem like I was where the setting was not being remembered when you close and reopen Thunderbird, it may be a corrupt file in your profile. I outlined the details in my reply to another post about settings not being saved.

Here: https://support.mozilla.org/en-US/questions/1325797#answer-1398261

Modified by TRON_LIVES