This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps restarting

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Robert

more options

I'm still learning how to use a touchscreen Android device (Moto G4 phone, just used as a device, at home, no SIM card). I don't yet know the names for various functions on the device so apologies for using the wrong terms. When I "Quit" Firefox Daylight v 84 7 Jan, on Android 12 (the latest version my Moto will take) (swipe down, press the 3 dots icon next to the tabs icon, select Quit, and it closes then deletes my browsing history as set in settings and appears to close down), the next time I press the square Moto icon (in the group of three - the back arrow, the circle for minimising, and the square to reveal which apps are running, up pops Firefox again, along with any other running apps. If I then press the x at the top rhs of the not maximised firefox window, it goes away and does not reappear again unless I start it with the home screen icon or click a browser link. It appears as if "Quit" doesn't close firefox but the x on the non-maximised window does? Can anyone explain this to me - please be gentle. Does Quit not mean quit? Should I really be closing Firefox by pressing the x icon and just ignoring the Quit command? Thanks for the help.

I'm still learning how to use a touchscreen Android device (Moto G4 phone, just used as a device, at home, no SIM card). I don't yet know the names for various functions on the device so apologies for using the wrong terms. When I "Quit" Firefox Daylight v 84 7 Jan, on Android 12 (the latest version my Moto will take) (swipe down, press the 3 dots icon next to the tabs icon, select Quit, and it closes then deletes my browsing history as set in settings and appears to close down), the next time I press the square Moto icon (in the group of three - the back arrow, the circle for minimising, and the square to reveal which apps are running, up pops Firefox again, along with any other running apps. If I then press the x at the top rhs of the not maximised firefox window, it goes away and does not reappear again unless I start it with the home screen icon or click a browser link. It appears as if "Quit" doesn't close firefox but the x on the non-maximised window does? Can anyone explain this to me - please be gentle. Does Quit not mean quit? Should I really be closing Firefox by pressing the x icon and just ignoring the Quit command? Thanks for the help.

All Replies (1)

more options

Correction - my Android version is 7, not 12.