This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Page info window

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Recently it happened every time I tried to download multiple media on a page. On Firefox "Page Info > Media", I selected a batch of media files, say pictures in .jpg format and clicked "Save As". I was prompted for file folder. After selecting the folder, the batch of media files were not downloaded to the folder. As I exited Firefox, I was prompted whether to stop the downloading. Weeks ago, the selected batch of files would be downloaded immediately as I clicked "Save As". (Environment = Firebox 84.0.2 (64 bites) on Windows 10)

Recently it happened every time I tried to download multiple media on a page. On Firefox "Page Info > Media", I selected a batch of media files, say pictures in .jpg format and clicked "Save As". I was prompted for file folder. After selecting the folder, the batch of media files were not downloaded to the folder. As I exited Firefox, I was prompted whether to stop the downloading. Weeks ago, the selected batch of files would be downloaded immediately as I clicked "Save As". (Environment = Firebox 84.0.2 (64 bites) on Windows 10)

All Replies (1)

more options

This is a known bug in Firefox 84, fixed for 86 and got uplifted to 85 (scheduled for release in the last week of January).

  • Bug 1683244 - Cannot save multiple selected link of Pageinfo media tab [86]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)