This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Loading Firefox

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

lao1wine
lao1wine
more options

When I bring up Firefox, the screen always says "This file cannot be found, etc." Is this normal? This is always the first page. What do I do, if anything? I have to hit new tab+ to get the home page.

When I bring up Firefox, the screen always says "This file cannot be found, etc." Is this normal? This is always the first page. What do I do, if anything? I have to hit new tab+ to get the home page.

All Replies (1)

FredMcD
FredMcD
more options

This sounds like the browser can not open your home page.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home