This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

emails going to wrong inbox, no filter active

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by siiri

siiri
siiri
more options

I added a new imap- Account to Thunderbird. But all new messages of that new account are going to the inbox of my second e-mail account. I didn't set any filter.

How can I solve this?

I´m using Thundbird up-to-date (78) on a Mac.

Thanks for your help

I added a new imap- Account to Thunderbird. But all new messages of that new account are going to the inbox of my second e-mail account. I didn't set any filter. How can I solve this? I´m using Thundbird up-to-date (78) on a Mac. Thanks for your help

Chosen solution

Problem solved. My fault.... I remembered that I have activated email forwarding 8 months ago. Therefor the emails went to the wrong inbox. Sorry, for any inconvenience and for your support,

Read this answer in context 👍 0

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are all messages to the new account going to the second account, or just replies to messages that were sent from the new account?

siiri
siiri Question owner
more options

Yes, all incoming messages are going to my second account.

siiri
siiri Question owner
more options

Chosen Solution

Problem solved. My fault.... I remembered that I have activated email forwarding 8 months ago. Therefor the emails went to the wrong inbox. Sorry, for any inconvenience and for your support,