This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Importing from Microsoft Office Outlook 2007

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

magoo304
magoo304
more options

I just downloaded Thunderbird 78.9.0 When I try to import everything from Microsoft Office Outlook 2007 I receive the message " no application to import data from found" I am running windows 10 fully updated. How do I get everything moved over to thunderbird?

I just downloaded Thunderbird 78.9.0 When I try to import everything from Microsoft Office Outlook 2007 I receive the message " no application to import data from found" I am running windows 10 fully updated. How do I get everything moved over to thunderbird?

Chosen solution

The import is known to fail when 'everything' is selected. Try it with just Mail, but if still doesn't work, consider using and older TB or MailStore Home.

https://support.mozilla.org/en-US/questions/1320667

Read this answer in context 👍 0

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

The import is known to fail when 'everything' is selected. Try it with just Mail, but if still doesn't work, consider using and older TB or MailStore Home.

https://support.mozilla.org/en-US/questions/1320667

magoo304
magoo304 Question owner
more options

I downloaded TB 17 as suggested. Everything imported. I imported my mail and it went right over. Then I imported my contacts. again no problem. Now the issue. I went to upgrade TB to 78.9.0. nothing came. Back to no mail and no address. So how do I get from 17 to 78?

Modified by magoo304

sfhowes
sfhowes
  • Top 10 Contributor
more options

Launch 78, then Help/Troubleshooting, about:profiles. Is there another profile, besides the current one, that was perhaps created by TB 17, and if so, can you launch it? If you can launch the profile with Outlook data, set it as Default in about:profiles.