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Menu panel missing

  • 4 replies
  • 1 has this problem
  • 30 views
  • Last reply by Daniken

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Windows 10 Pro 20H2 19042.867 update current 4/9/2021 TB 78.9.1 ... TB executes while loading, start page displays (page with Folder Pane, etc.) display changes to Inbox of first account - no Menu Panel but Tool Bar, Menu Bar (Folder Pane Toolbar - no action) only way out of that page is Menu Bar - Go > Folder > Accounts and Local Folders ... reloaded 78.8.1 - previous version that had shown no problems now the same problem as 78.9.1

Windows 10 Pro 20H2 19042.867 update current 4/9/2021 TB 78.9.1 ... TB executes while loading, start page displays (page with Folder Pane, etc.) display changes to Inbox of first account - no Menu Panel but Tool Bar, Menu Bar (Folder Pane Toolbar - no action) only way out of that page is Menu Bar - Go > Folder > Accounts and Local Folders ... reloaded 78.8.1 - previous version that had shown no problems now the same problem as 78.9.1

Chosen solution

Well it took me an age looking at that to actually see that the folder pane is turned off.

View menu > layout > folder pane should fix that.

Read this answer in context 👍 1

All Replies (4)

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Hello there Daniken. We have read your message. We try to help you.



Is there still a folder pane? If there is still a folder pane. View- folder-all. Folders will appear.


a another option is move your mouse to the left margin of the window and when it turns into a double headed arrow, click and drag to the right.





If you mis a button in Thunderbird menu.


1. Open a new email messages using the, “Write” button. 2. If the menu bar across the top of your new email is visible, click on “View”. If it is not visible, tap the, “Alt” button on your keyboard to display the menu, then click on, “View”. 3. In the “View” menu, hover your mouse pointer over, “Toolbars”. 4. In the, “Toolbars” menu, click on, “Composition Toolbar” to turn it on. You should now have a composition toolbar with the, “Send” button at the top of your email message.


Send me a message if nothing of this works.


Greetings Firefox volunteer.

Modified by День сумо

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Thank you for your offer to help, День сумо.

The proper display with Folder Pane does appear while the program loads but as soon as the load is finished it is replaced with [ > Added Image ] and there seems to be no way to recover the Folder Pane.

TB is fully functional without the Folder Pane by use of the Menu Bar but inconvenient. Also, if this happens to others, they may be less able to work using the Menu Bar.

Thanks again

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Chosen Solution

Well it took me an age looking at that to actually see that the folder pane is turned off.

View menu > layout > folder pane should fix that.

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I am so embarrassed. Thought every button was pushed. Thanks Matt