This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not loading content

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

user3746673
user3746673
more options

Hello.

The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page.

Main page: https://www.liverpoolfc.com/fans/competitions

Some examples of sub-pages: https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball

I have tried the solution where I cleared my cookies and all the saved data. The problem still persists. But if I use any other browser, the content loads correctly. With Firefox on the other hand the content doesn't load - or it loads but it doesn't display?

Anyone has a solution? It's a very frustrating problem. I have asked LFC for a solution but they said that they cannot replicate the problem and they just simply suggest that I use a different kind of browser - I don't want that, because I love Firefox.

I have attached some snips of how the pages look in Firefox, Edge and Chrome.

Thanks in advance.

Hello. The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page. '''Main page:''' https://www.liverpoolfc.com/fans/competitions '''Some examples of sub-pages:''' https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball I have tried the solution where I cleared my cookies and all the saved data. The problem still persists. But if I use any other browser, the content loads correctly. With Firefox on the other hand the content doesn't load - or it loads but it doesn't display? Anyone has a solution? It's a very frustrating problem. I have asked LFC for a solution but they said that they cannot replicate the problem and they just simply suggest that I use a different kind of browser - I don't want that, because I love Firefox. I have attached some snips of how the pages look in Firefox, Edge and Chrome. Thanks in advance.
Attached screenshots

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
more options

Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

user3746673
user3746673 Question owner
more options

Yes, it works fine in SafeMode. It was because of the AdBlocker Ultimate add-on.

I guess it's a problem they have to solve. It shouldn't see a "flash" form as an advertisment..

Thanks.

FredMcD
FredMcD
more options

Load the web page. After the page is loaded, click the AdBlock icon. Now select Disable on <website>. After, reload the page.