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Message Filters

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by Matt

xytsrm
xytsrm
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I've been able to setup several message filters that filter select messages into sub-folders of an InBox. I've done this for two separate email accounts. Now, to the issue; I have two different filters in one account, I can see the last filter I just created in the filter-management, but I don't see the first filter I created some time ago. The first filter works, filtering the designated messages into to the selected folder, but I do not see any reference to it in the filter-management whereby I can EDIT, or DELETE it.

Given that this filter was one of the first I made when I was unfamiliar with the process, could I have inadvertently created some kind of ghost, or temporary filter? Can anyone suggest a means to locate the filter for editing, or deletion?

Thanks X.

BTW: In the help file for creating message-filters it says: "Click the Application menu button, and then Message Filters." Message Filters are not directly under the menu-button, they are in the "Tools" option under the menu-button.

I've been able to setup several message filters that filter select messages into sub-folders of an InBox. I've done this for two separate email accounts. Now, to the issue; I have two different filters in one account, I can see the last filter I just created in the filter-management, but I don't see the first filter I created some time ago. The first filter works, filtering the designated messages into to the selected folder, but I do not see any reference to it in the filter-management whereby I can EDIT, or DELETE it. Given that this filter was one of the first I made when I was unfamiliar with the process, could I have inadvertently created some kind of ghost, or temporary filter? Can anyone suggest a means to locate the filter for editing, or deletion? Thanks X. BTW: In the help file for creating message-filters it says: "Click the Application menu button, and then Message Filters." Message Filters are not directly under the menu-button, they are in the "Tools" option under the menu-button.

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
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Filters are defined for each account. At the top of the Message Filters window, select each account and see if the missing filter was created for a different account.

xytsrm
xytsrm Question owner
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Thanks for the suggestion; but I already tried that to no avail, it doesn't seem to show up in any accounts.

X.

sfhowes
sfhowes
  • Top 10 Contributor
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If you have a backup of the profile folder, look for the msgFilterRules.dat files in the account subfolders of the Mail or ImapMail folders. The dat files can be viewed in a text editor, and can be copied between accounts and from the backup into the current profile.

xytsrm
xytsrm Question owner
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Hi sfhowes,

I've found several msgFilterRules.dat files, I'm searching to see if any contain the rogue rule; I will also check my backups to see if it exists there.

X.

Modified by xytsrm

Matt
Matt
  • Moderator
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xytsrm said
BTW: In the help file for creating message-filters it says: "Click the Application menu button, and then Message Filters." Message Filters are not directly under the menu-button, they are in the "Tools" option under the menu-button.

Not anymore I hope. At least in the en_us localization of the web site.

Modified by Matt