This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incoming html messages

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

mikefender
mikefender
more options

All my incoming messages started showing html messages as plain text in Thunderbird 78.10.2. I was receiving html messages correctly until yesterday ( Tuesday 11/25/2021). I made no changes to settings. I checked all the settings and could not find one to show incoming as html. Any help with this?

All my incoming messages started showing html messages as plain text in Thunderbird 78.10.2. I was receiving html messages correctly until yesterday ( Tuesday 11/25/2021). I made no changes to settings. I checked all the settings and could not find one to show incoming as html. Any help with this?

Chosen solution

Check this setting: Menu app icon > View > Message Body as > select 'Original HTML'

Read this answer in context 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

Check this setting: Menu app icon > View > Message Body as > select 'Original HTML'