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Deleted Desktop Inbox eMails Still show in Profile Inbox

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by Matt

1dub1
1dub1
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I am running Thunderbird version 78.9.0 on a Windows 10 desktop.

I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync.

Any advice would be greatly appreciated.

I am running Thunderbird version 78.9.0 on a Windows 10 desktop. I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync. Any advice would be greatly appreciated.

All Replies (2)

1dub1
1dub1 Question owner
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I figured out a solution which fixed the problem. I emptied the Trash folder and restarted the computer. After the restart, the Profile and Desktop Inbox folders were identical.

Matt
Matt
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  • Top 10 Contributor
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I am glad you fixed it because I really have no idea what the desktop and profile inbox stuff was all about. Let alone the actual issue of them not being in sync.