This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

password problem

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

miqueljloco
miqueljloco
more options

I have problems logging in to amazon. 2 weeks ago I changed password. Now I can't log in again. However, I can log in to amazon with microsoft edge using the SAME PASSWORD!! why does firefox keep refusing my password. firefox shows me this -- *********************** on the password line. what is going on??

I have problems logging in to amazon. 2 weeks ago I changed password. Now I can't log in again. However, I can log in to amazon with microsoft edge using the SAME PASSWORD!! why does firefox keep refusing my password. firefox shows me this -- *********************** on the password line. what is going on??

All Replies (2)

miqueljloco
miqueljloco Question owner
more options

what is this reply? did my message get to firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the username and password in the Lockwise Password Manager to see if this is correct ?

Does it make a difference if you use "Use Saved Login/Password" in the right-click context menu ?