This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't load Youtube stream chatbox

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I embedded a Youtube livestream video and the live stream chatbox into a web page, the video was loaded successfully but the live chat box shows "Hmm. We’re having trouble finding that site. We can’t connect to the server at xn--www-gn0a.youtube.com." I am not sure where xn--www-gn0a.youtube.com is from, in the code, I did not refer to this youtube URL at all.

This issue happened only in Firefox. Chrome, IE are fine. Anyone knows why?

Thanks!

I embedded a Youtube livestream video and the live stream chatbox into a web page, the video was loaded successfully but the live chat box shows "Hmm. We’re having trouble finding that site. We can’t connect to the server at xn--www-gn0a.youtube.com." I am not sure where xn--www-gn0a.youtube.com is from, in the code, I did not refer to this youtube URL at all. This issue happened only in Firefox. Chrome, IE are fine. Anyone knows why? Thanks!
Attached screenshots

All Replies (4)

more options

I was using iframe btw.

more options

You can right-click and select "Inspect Element" to open the built-in Inspector with this element (iframe) selected.

more options

cor-el said

You can right-click and select "Inspect Element" to open the built-in Inspector with this element (iframe) selected.

Thanks cor-el, from the code I could see my original iframe code, which starts with "www", but the error message is xn--www-gn0a.

more options

Can you open the chat URL in a tab ?

Does YouTube allow to open this URL in an iframe if you check the X-FRAME-OPTIONS header in the HTTP response headers ?