This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync on Android Authenticator Error

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by Paul

Home
Home
more options

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Did you have two factor authentication set up on your Firefox Account?

Modified by Paul