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Message pane blank after upgrading to 91.2.0

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by matsovef

matsovef
matsovef
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After upgrading to version 91.2.0 Thunderbird no longer shows message content in Message pane. First time after starting Thunderbird I can see that a blue bar is shown (in just a blink) in the Message pane, but no more after that. If a double-click on a message in the list it opens i a new windows but with no content (blank). If I right-click on the message and selects "Open Message in New Windows", it opens in a new window and shows the content. Strange.

I've done all the recommendations to disable all add-ons and clearing the startup cache. However, if I turn Troubleshoot Mode On everything starts to work. The interface even starts to respond much quicker when I click on a message.

I use Gmail (IMAP) and Thunderbird local directory is set to a folder on a network storage (Synology NAS).

After upgrading to version 91.2.0 Thunderbird no longer shows message content in Message pane. First time after starting Thunderbird I can see that a blue bar is shown (in just a blink) in the Message pane, but no more after that. If a double-click on a message in the list it opens i a new windows but with no content (blank). If I right-click on the message and selects "Open Message in New Windows", it opens in a new window and shows the content. Strange. I've done all the recommendations to disable all add-ons and clearing the startup cache. However, if I turn Troubleshoot Mode On everything starts to work. The interface even starts to respond much quicker when I click on a message. I use Gmail (IMAP) and Thunderbird local directory is set to a folder on a network storage (Synology NAS).

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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If it works in safe/troubleshoot mode, it's probably because hardware acceleration is enabled in normal mode (Preferences/General/Indexing), as it's disabled in safe mode. Disable it, then restart TB and see if it helps. Otherwise, launch in safe mode, 'Reset toolbars & controls', 'Make changes & restart'.

matsovef
matsovef Question owner
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Disabled hardware acceleation and restarted TB in normal mode. Still not working. I choose 'Reset toolbars & controls' and 'Make changes & restart' in normal mode. Still not working.

So therer is something else in normal mode that prevents messages from being viewed in the message pane.

matsovef
matsovef Question owner
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Found the problem. It's the "Thunderbird Conversations" extension that is causing the problem. After disabling it the problem went away in normal mode.