This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my att mail isn't accessible after last update. Works fine on chrome.

Matt Miller
Matt Miller
more options

my att mail isn't accessible after last update. Shows "redirecting" message. Works fine on chrome. I changed password, deleted and re-installed firefox but nothing works on my Mac and my PCs. Matt

my att mail isn't accessible after last update. Shows "redirecting" message. Works fine on chrome. I changed password, deleted and re-installed firefox but nothing works on my Mac and my PCs. Matt

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Matt, as the first step, please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference has a value of true, double-click it to restore the default value of false

By the way, another user mentioned a possibly related problem with the redirect from att.net -- for me, it redirects to: https://currently.att.yahoo.com/